Gamepads make gaming smooth and fun. But when they stop working, it can be frustrating. The Connectivity HSSGamepad is a popular wireless game controller. It connects with phones, tablets, TVs, and PCs. Sometimes, the gamepad may not connect or respond. Don’t worry. You can fix most problems quickly. This guide will show easy ways to fix the Connectivity HSSGamepad in just a few minutes.
Step 1: Check Battery Power
Start with the battery. A low battery can break the connection. Turn off the gamepad. Remove and replace the batteries with new ones. If it has a built-in battery, charge it fully. Use the original charger if possible. Some cables may not work well.
Step 2: Restart Your Devices
Sometimes, a simple restart solves the issue. Turn off the gamepad and the device you are connecting to. Wait for 10 seconds. Then, turn both devices back on. Now, try connecting to the gamepad again.
Step 3: Turn Bluetooth Off and On
The HSSGamepad uses Bluetooth for wireless connection. Sometimes, Bluetooth needs a refresh. Go to your device settings. Turn Bluetooth off. Wait 5 seconds. Now turn it back on. Try reconnecting the gamepad.
Step 4: Re-Pair the Gamepad
Delete old connections to avoid confusion. On your phone or PC, open Bluetooth settings. Find the HSSGamepad name in the list. Tap “Forget” or “Unpair.” Now turn on the gamepad. Hold the pairing button for 5 seconds. Wait for the LED to blink. Search for it again in Bluetooth settings. Select it and tap “Pair.”
Step 5: Use a Wired Connection
If Bluetooth fails, try a wired method. Use a USB cable and connect the gamepad to the device. Check if the device detects it. If it works with a cable, the problem is Bluetooth.
Step 6: Check for Interference
Other devices may disturb your signal. Wi-Fi routers, wireless speakers, and even microwaves can cause problems. Keep the gamepad close to the device. Remove other wireless gadgets nearby.
Step 7: Update Device Software
An outdated system can block connections. Check for updates on your phone, tablet, or PC. Install any pending updates. Then restart the device. Try connecting to the gamepad again.
Step 8: Update the Gamepad Firmware
Some gamepads allow firmware updates. Visit the official website of the Connectivity HSSGamepad brand to see if a firmware tool is available. Download it and follow the instructions.
Step 9: Try a Different Device
Still not connecting? Test the gamepad on another phone or PC. If it works there, the problem is with your main device. Try resetting its network or Bluetooth settings.
Step 10: Reset the Gamepad
Some issues need a full reset. Check the gamepad manual for reset instructions. Usually, this involves holding a button for 10 seconds. After resetting, pair it again with your device.
Step 11: Use the Right Mode
Some gamepads have multiple modes, like Android, iOS, or PC. Make sure it’s in the correct mode for your device. Switch modes using a combination of buttons (check the manual). Try pairing again after switching modes.
Step 12: Test with Another App or Game
Sometimes the app or game doesn’t support gamepads. Try using a different app that supports controllers. This can help check if the issue is with the gamepad or the app.
Step 13: Clean the Gamepad Ports
Dust in the USB or charging port can cause issues. Use a soft brush or a can of compressed air. Gently clean all ports. Don’t use metal pins or water.
Step 14: Check Compatibility
Make sure the Connectivity HSSGamepad supports your device. Older devices or unsupported systems may not work well. Visit the gamepad’s website for a list of supported systems.
Step 15: Contact Support
If nothing works, contact customer support. Go to the official website or packaging for support contact info. Explain your issue in detail. Include your device type and software version.
Extra Tips to Avoid Future Problems
- Always charge your gamepad fully before use.
- Keep software and apps up to date.
- Store the gamepad in a dry and dust-free place.
- Unpair the gamepad if not used for a long time.
- Avoid dropping or shaking the controller.
Why These Fixes Work
Most connection issues are due to power, software, or interference. Resetting and updating often fix these. Wired testing helps determine if the issue is with Bluetooth. Changing modes or cleaning ports can fix rare problems.
When to Replace the Gamepad
It may be damaged if your Connectivity HSSGamepad still doesn’t work after trying everything. Look for signs like broken buttons, dead battery, or no LED light. In that case, it’s better to replace it.
Conclusion
Fixing a Connectivity HSSGamepad problem can be easy. Start with basic steps like charging and restarting. Then, try repairing, updating, and testing on other devices. Follow each step with care. Most users solve the issue in under 10 minutes. Now, you can get back to your game without delay.

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