A bug is any flaw or error in the development or design of software that causes it to behave unexpectedly or undesirably. As software products become more complex, the chances of bugs emerging in production are increasing. To deal with these bugs, it’s important to have efficient bug management tools in place that work as a central repository where you can record, track, and assign all the bugs easily. These tools are essential in Agile environments, however, there are certain negative aspects you should be aware of. In this article, we will discuss the pros and cons of these tools
What are the Pros?
Quality at Speed
Bug management tools make the tracking process a lot easier. They also allow you to track your team’s progress and intervene where necessary. In short, they give a clear, 360-degree view of the situation.
Enhanced ROI
How? By reducing the cost of development. These tools ensure greater ROI by enabling you to focus on more critical issues first. Fixing small issues can take a lot of a developer’s valuable time. If the same time is allocated to fix critical issues first, it can enhance the group’s efficiency and decrease the cost of investment.
Enhanced Communication
To produce the best results, testers and developers need to be on the same page. For this, you will have to provide them with a good infrastructure that involves features like chat interfaces, email notifications, attachment capability, etc that decrease friction among the teams.
Customer Satisfaction
Bug management tools allow clients to report issues directly on their applications and examine and unravel basic issues through product adjustments. Most of the tools are easy-to-use and don’t require exceptional training. End-users receive automated reactions in the form of updates and status of advancement through alerts. This gives better services to clients by permitting inputs and proposals.
Increased Efficiency
With increased authority, engineers take ownership of the bug, which increases their productivity. They can also monitor their and others’ accomplishments, advancing profitability and cooperation using the software.
Let’s talk about the Cons…
With these tools in place, clients have to be extremely detailed with their issue requests in a case – they need a detailed response.
The length of the reported issues can be an issue itself because there are excessively numerous issues submitted and insufficient architects to address them, some can get neglected.
Conclusion
Most of the bug management tools incorporate point by point directions and are easy to use. When utilized right, these tools help testers understand the team’s biological system better and enhance general proficiency. These tools enable teams to efficiently manage their resources as they can be utilized in every phase of the procedure to help engineers be more content and productive.
As a Senior Marketing Consultant at Kualitatem, Ray Parker loves to write tech-related news, articles, specifically quality assurance and information security. I have had years of experience writing in different tech niches and among some include, Dzone, SAP, Dataflop and Readwrite etc. Apart from his techie appearance, he enjoys soccer, reading mysteries, and spending long hours working over at the New York office.